1. How does the rental process work?

  • Answer: Select the desired product, choose your rental duration, and proceed to checkout. We’ll take care of the delivery and pickup logistics.

2. What is the rental duration?

  • Answer: Rental durations vary based on your needs. You can choose from short-term to long-term rental options during the checkout process.

3. Is there a minimum rental period?

  • Answer: The minimum rental period depends on the product. Details are provided on the product page and during checkout.

4. How do I place an order?

  • Answer: Simply browse our products, select the one you need, and click on the “Rent Now” or “Buy Now” button. Follow the prompts to complete your order.

5. Is delivery available?

  • Answer: Yes, we offer delivery services for your convenience. You can select your preferred delivery date and time during the checkout process.

6. What areas do you deliver to?

  • Answer: We currently deliver to [list of serviced areas]. If your location is not on the list, please contact our customer support for assistance.

7. How are products cleaned and sanitized?

  • Answer: Our products undergo a thorough cleaning and sanitization process before each rental, following industry standards for hygiene and safety.

8. What happens if the product is damaged during my rental period?

  • Answer: Minor wear and tear are expected, but significant damage is covered by our insurance. Please report any issues promptly, and our team will guide you through the process.

9. Can I extend my rental period?

  • Answer: Yes, you can extend your rental period. Please contact our customer support before the scheduled pickup date to make arrangements.

10. What payment methods do you accept?

  • Answer: We accept debit card, credit card and cash, providing you with a secure and convenient payment experience.

11. Do you offer refunds?

  • Answer: Refund policies vary based on the situation. Please refer to our [Refund Policy] page for detailed information.

12. How can I contact customer support?

  • Answer: You can reach our customer support team by [email/phone], or visit our [Contact Us] page for more options.

For any other inquiries or assistance, feel free to contact our dedicated customer support team. We’re here to help!